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FAQs

subscription & account

We make it easy! You can cancel anytime through Nutrivana® Portal, or just drop us a line at support@trynutrivana.com and we’ll take care of it for you.

Please include your order number or the email address used at checkout so we can locate your account quickly.

This can happen if an active subscription or saved payment method is still on file. No worries, you can manage or cancel through the Nutrivana® Portal, or reach out to support@trynutrivana.com and we’ll sort it out right away.

It may be linked to a different email or payment method. Try logging into Nutrivana® Portal with the email you used at checkout.

If it’s still not showing up, just reach out to support@trynutrivana.com and we’ll find it for you.

You can update your frequency, products, or shipping address anytime at Nutrivana® Portal. Or if you prefer, just email support@trynutrivana.com and we’ll happily make the changes for you.

Still working through your current supply? No problem! Skip your next shipment at Nutrivana® Portal, or let us know at support@trynutrivana.com and we’ll push your renewal date.

FAQs

Order & shipping

Orders are typically processed within 1–3 business days after payment confirmation.

Shipping times depend on the method selected at checkout:

  •  Free Shipping: 2–4 business days
  •  Standard Shipping: 2–3 business days
  •  Expedited Shipping: 1–2 business days

Once your order has been shipped, you’ll receive a confirmation email with your tracking number and a tracking link. You can also use the order tracker on our help page.

Once your order has shipped, it can no longer be canceled or modified. If your order hasn’t shipped yet, contact us as soon as possible at support@trynutrivana.com and we’ll do our best to help.

Yes, we offer international shipping. Please note that for orders outside the US, shipments are fulfilled through our logistics partner, which may result in shipments originating from a different location. Delivery times for international orders may vary.

All US orders ship from the US, and our products are manufactured here. International orders may ship through an international logistics partner for faster delivery. If you’re a US customer seeing unexpected shipping info, contact support@trynutrivana.com.

If your order hasn’t shipped yet, email support@trynutrivana.com with your updated address and we’ll fix it.

For subscriptions, you can update at Nutrivana® Portal, or just let us know. Happy to help either way.

FAQs

Product & Safety

Take your 2 softgels in the morning with a meal. Food smooths absorption and softens the warm flush you feel in your chest about 20 minutes later — that flush is the TRPV1 switch firing, not a side effect. Same time every day is what retrains the wall.

This is built for adults who want the number on their cuff to finally hold. If you're pregnant, nursing, or under 18, it's not for you.

Take 2 softgels in the morning with a meal — that's 600 mg of standardized cayenne a day. Each bag holds 60 softgels: a full 30-day supply. Take it the same time daily and let it retrain the wall.

Take them with food. It's an oil-suspension softgel, so there's no raw powder burn — but food still smooths absorption if your stomach runs sensitive.

Capsaicin works from inside the artery wall through the TRPV1 switch — the opposite of a pill that forces the vessel open from the outside. Plenty of our customers started while still on ramipril, lisinopril, or metoprolol, kept their cuff close, and watched the number. Track the number and let it tell the story.

Cool, dry place away from direct sunlight. No refrigeration needed. Keep the bag sealed when not in use.

It's formulated for adults. It is not made for children under 18.

You'll feel the warmth in your chest in about 20 minutes on day one. The number on your cuff usually starts moving in 30–60 days. Give it a full 90 days — that's how long it takes to retrain the artery wall so the number holds instead of creeping back.

FAQs

Quality & ingredients

Cayenne Pepper Extract (Capsicum annuum) — 300 mg per softgel, 600 mg per 2-softgel serving, standardized for capsaicin. Black Pepper Extract (BioPerine® piperine) to drive absorption. The cayenne is suspended in oil inside the softgel — keep the benefit, lose the burn. Softgel shell: gelatin, glycerin, purified water. No fillers, binders, or artificial additives.

Yes, free from gluten, dairy, soy, sugar, GMOs, and artificial additives.

Nutrivana Capsaicin Power uses cayenne pepper extract (Capsicum annuum), manufactured in the USA with globally sourced ingredients under strict quality standards.

Yes. Manufactured in the USA with globally sourced ingredients. Each batch undergoes quality control checks for purity and consistency.

No dietary supplement is FDA approved — that's true of every brand on the shelf. Ours are made in GMP-certified, made-in-USA facilities, and every batch is tested for purity and its standardized capsaicin load.

Every batch is tested for purity, potency, and its standardized capsaicin load — the COA is available on request, so you know it's real cayenne and not diluted paprika. For specifics, email support@trynutrivana.com.

FAQs

Returns & pricing

120-Day Money-Back Guarantee. Contact support@trynutrivana.com within 120 days of purchase for a full refund, no questions asked. Refunds are processed within 5–10 business days.

Email support@trynutrivana.com with your order number. Most refund requests are resolved within 24 hours, and appear on your statement within 5–10 business days.

Social media ads may show promotional pricing that has since expired. The pricing on trynutrivana.com is always the most current. If you saw a specific offer, reach out and we’ll help.

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